Privacy Policy

Privacy Policy

Samtendo respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website.

Information We Collect

When you place an order, create an account, contact us, or sign up for our newsletter, we may collect information such as:

– Name
– Email address
– Shipping address
– Billing address
– Phone number
– Order details
– Payment-related information
– Website usage data

Payment Information

Payments are processed through third-party payment providers. Samtendo does not directly store full credit card numbers.

How We Use Your Information

We may use your information to:

– Process and ship orders
– Provide customer support
– Send order updates
– Prevent fraud or abuse
– Improve our website and services
– Send marketing emails if you choose to subscribe

Newsletter Emails

If you sign up for our newsletter, we may send you emails about products, restocks, offers, or updates.

You can unsubscribe at any time using the unsubscribe link in our emails.

Cookies and Analytics

Our website may use cookies or similar technologies to improve site performance, remember preferences, analyze traffic, and support checkout functionality.

Sharing Information

We may share necessary information with service providers such as payment processors, shipping carriers, email providers, analytics tools, and website hosting providers.

We do not sell your personal information.

Data Security

We take reasonable steps to protect your information, but no website or online service can guarantee complete security.

Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information.

Contact

For privacy questions, contact us at:

hello@samtendo.com